Privacy Policy

At Mandai, we care deeply about the trust you place in us. Whether you're visiting our parks, shopping online, or exploring our mission, we're committed to protecting your personal information and using it responsibly.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you engage with us through our website or online store.

We may collect the following types of personal data:

• Contact information – name, email address, shipping address, and phone number.
• Payment Information – including billing details and transaction data (processed securely via our payment provider).
• Account Information – if you create an account with us, including login credentials.
• Usage Data – browsing activity, search queries, IP address, and device info.
• Marketing Preferences – if you subscribe to newsletters or campaigns.

We use your information to:

• Process and fulfill your orders.
• Communicate with you about purchases, deliveries, and support.
• Personalize your shopping experience.
• Improve our website, services, and offerings.
• Send you updates and offers (only if opted in).
• Comply with legal obligations.

We do not sell your personal data. We may share limited information with trusted service providers who help us:

• Fulfill orders and deliveries
• Process secure payments
• Manage email communications
• Analyze website traffic and performance

All third parties are contractually required to protect your data and use it only for the agreed purposes.

We use cookies and similar technologies to:

• Enable basic site functionality
• Remember your preferences
• Understand how visitors use our site
• Improve performance and user experience

You may disable cookies in your browser settings, but some features may not function properly.

You have control over your personal information. You may:

• Update your account details at any time.
• Unsubscribe from marketing emails.
• Request access to, correction, or deletion of your data.

We take data protection seriously. We implement technical and organizational measures to safeguard your information from unauthorized access, disclosure, or misuse.

However, please note that no method of transmission over the internet is completely secure. While we do our best, we cannot guarantee absolute security.

Our website is not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Effective Date' above and post the updated version on this page.