FAQ

 

🍪 Mandai x Janice Wong Cookies FAQ

 

📍 Where to buy:
Available only at:

• 🛒 ShopMandai Online Store

• 🐘 Mandai Wildlife Reserve retail stores (Zoo, River Wonders, Bird Paradise, Rainforest Wildlife Asia, Night Safari)

🌏 Overseas availability:
Currently available in Singapore only.

🏭 Where are they made?
Produced in Janice Wong’s official Singapore kitchen.

🥛 Vegetarian-friendly?
Contains dairy and eggs. Suitable for some vegetarians, but not for strict ones.

🌾 Gluten-free?
No — contains wheat.

🥥 Dairy-free or lactose-free?
No, contains milk-based ingredients.

🐻 Nut-free?
Some variants may include nuts or be processed in facilities handling nuts.
Not advised for those with severe nut allergies.

☪️ Halal status:
No pork, lard, or alcohol — but not halal-certified.

🕒 Shelf life:
Shorter due to the absence of preservatives and use of natural ingredients.

📅 After “Best Before” date:
Still safe (2–4 weeks after if unopened), but taste and aroma may fade.

📦 Storage tips:

• Keep sealed and cool before opening

• After opening, use an airtight container and consume within 1–2 weeks

🥠 Crispy cookies:
Store in airtight containers to keep them crispy.

❄️ Can I freeze/refrigerate them?
Not recommended — condensation affects taste and texture.

🔥 Can I heat them up?
Yes! 150–200°C for 3–5 minutes. Enjoy them warm for a fresh-baked experience.